Frequently Asked Questions

Rose & Rotors creates premium homage-inspired automatic watches. We use high-quality mechanical movements and materials to offer the look and feel of luxury timepieces at an accessible price point. We are not affiliated with any luxury watch brand.

We use genuine Seiko movements. Most models use the NH35 automatic. GMT models use the NH34 automatic (caller GMT), the Nautirose Open Heart uses the NH38 automatic, and the Lady Rosejust uses the NH05 automatic. The Rosetona chronograph uses the VK63 meca-quartz (battery-powered timekeeping with a mechanical chronograph module), and the Lady Santorose uses the Y120 quartz.

Yes, every Rose & Rotors watch comes with a 12-month movement warranty. If anything goes wrong with the movement within that period, we'll repair or replace it free of charge.

We offer a 30-day satisfaction guarantee. If you're not completely happy with your watch, you can return it in its original condition within 30 days of delivery for a full refund.

Every watch is hand-assembled and quality-checked in the UK before it ships. We guarantee dispatch within 15 working days of your order. Once dispatched, UK delivery takes 3–5 business days via Royal Mail Special Delivery (tracked & signed), and international delivery takes 7–14 business days depending on location.

We offer free Royal Mail tracked shipping on all UK orders over £250. For orders under £250, Royal Mail Special Delivery (tracked & signed) is £4.95. International rates are calculated at checkout based on destination.

Absolutely! Our Configurator lets you choose your dial, bezel, case, movement, and strap to create a truly one-of-a-kind piece. Each custom watch is hand-assembled to your specifications.

All models except the Lady Santorose are rated to 10ATM (100m): suitable for swimming and everyday wear with the crown fully screwed down, but not certified for scuba diving. The Lady Santorose is rated to 10m, which means splash resistant only — remove it before swimming or showering.

All automatic watches are mechanical, but not all mechanical watches are automatic. A mechanical watch is powered by a mainspring rather than a battery. A manual mechanical watch must be hand-wound, while an automatic watch winds itself using a weighted rotor that spins as you move your wrist. Both share the same traditional engineering — the automatic simply adds the convenience of self-winding.

Yes — the Seiko NH35 is widely considered one of the best value automatic movements in the watch industry. It offers hacking seconds, manual winding, a date function and a ~41-hour power reserve, with proven reliability and excellent global parts availability. It's trusted by enthusiast microbrands worldwide and is the benchmark movement used in many Rose & Rotors watches.

With regular servicing every 5–7 years, a Seiko NH35 movement can easily last 20+ years of daily wear. The NH35 is built for longevity, with replaceable parts readily available worldwide, making it one of the most serviceable automatic movements on the market.

A GMT watch lets you track a second time zone using an additional 24-hour hand and a 24-hour scale (usually on the bezel). It's ideal for travellers, pilots and anyone working across multiple time zones. Our GMT models use the Seiko NH34 caller GMT movement: the GMT hand adjusts independently and the local hour hand does not jump. That suits anyone tracking a second time zone from home.

The Seiko VK63 is a mecha-quartz movement — a hybrid. Timekeeping is powered by a quartz crystal for excellent accuracy and low maintenance, while the chronograph (stopwatch) function uses a mechanical module. The result is the tactile, sweeping feel of a mechanical chronograph with the reliability and affordability of quartz.